Privacy Policy

Last updated: 01/01/2025

This Privacy Policy explains how Altitude Dining ("we", "us", "our") handles personal information when you use our website or place a catering order.

1. Information we collect

When you submit a request or place an order, we collect the details you provide, such as your name, email address, phone number, aircraft tail number, delivery details, and order contents. We also collect basic, non-identifying usage data through analytics cookies (see our Cookie Policy).

2. How we use your information

We use your information to process and coordinate your orders, respond to your requests, communicate with you about an order, and improve our website and service.

3. Sharing

To fulfil an order, we share the relevant details with the partner kitchens and delivery providers handling it. We also rely on service providers for hosting, email, and analytics. We do not sell your personal information.

4. Retention

We keep your information for as long as needed to provide our service and to meet our record-keeping obligations.

5. Your choices

You can ask us to access, correct, or delete your personal information by emailing support@altitudedining.com. You can manage analytics cookies at any time through the cookie banner or your browser settings.

6. Changes

We may update this Privacy Policy from time to time. The date above reflects the latest version.

7. Contact

For any privacy question or request: support@altitudedining.com